Frequently Asked Questions
How can we best assist you?
Looking for clear answers to common questions about our multisensory program? This section addresses frequently asked questions. For any further questions, feel free to contact us.
Print Solution
What manipulatives are included in the Print Solution?
Core manipulatives included in the Print Solution include:
- 3-D Numerals: Two sets of 5” magnetic plastic numerals and operation signs.
- Student Number Cards: Set of 10 double-sided cards with/without counting patterns.
- Desktop TouchLines: Set of 24 double-sided horizontal/vertical number lines with counting patterns.
- TouchNumerals: Three sets of 5” foam numerals, detachable TouchPoints, and operation signs
- TouchShapes: 324-piece set including 6 plastic shapes in 6 colors and 6 sizes.
- Texture Cards: 36 oversized cards with textured TouchPoints in four fun themes.
- TouchPoint Counters: 500 multi-colored, multi-use plastic counters.
How many student activity sheets are included in the Print Solution?
The TouchMath Print Solution has over 4,000 student activity sheets designed to meticulously work alongside our hands-on manipulatives support math development and skill generalization.
Are there digital resources provided with the core manipulatives?
Yes, downloadable content is included with:
- 3-D Numerals
- TouchNumerals
- TouchShapes
- TouchPoint Counters
Can I buy extra printed Teacher Guides?
Yes, please reach out to your Account Manager for more information.
Blended Solution
What happened to TouchMath NOW, TouchMath PRO, and TouchMath HUB?
MyTouchMath Digital Classroom is your new home for all TouchMath Blended Solutions. All of the features of TouchMath NOW, TouchMath PRO, and TouchMath HUB have been consolidated into this enhanced new user experience. Login at www.MyTouchMath.com with your existing credentials. Admin, teachers, and students will all use the same login experience to access their respective platforms.
How do I log in to my TouchMath Blended Solution?
To log in to your TouchMath Blended Solution, visit www.MyTouchMath.com or visit www.TouchMath.com and click on the blue Login button at the top of the page
How do I start a student session?
If you are a teacher or supporting a student to log in, start a student session by visiting www.MyTouchMath.com, and select the Student Platform tile. To login using student credentials, visit www.MyTouchMath.com and enter the student email and password.
What updates have been made to the student platform?
The student platform has been enhanced with new achievement badges, full platform language accessibility, and the ability to select custom TouchPoint images (or upload your own). In addition to assigned Intervention skills, students can also now interact with newly re-launched TouchMath Connect (interactive skills practice) playlists as well as the brand new TouchMath Game Center digital activities.
Who do I contact if I have questions about the TouchMath Blended Solution?
If you are a TouchMath PRO, TouchMath NOW, and/or TouchMath Connect user and you have questions about your subscription, reach out to customer service at customerservice@touchmath.com. If you are a TouchMath Print customer or if you are interested in learning more about the TouchMath Blended Solution, contact your Account Manager for more information. To connect with your Account Manager, visit www.TouchMath.com/contact.
I use TouchMath NOW in my classroom. What do I have access to in the TouchMath Blended Solution?
If you have an active TouchMath NOW subscription, you will continue to have access to the TouchMath curriculum in the TouchMath Blended Solution. Additionally, you will have access to support resources and the TouchMath Game Center and digital practice. Additionally, you will have access to new, enhanced features like the video library and school calendar.
If you are interested in the digital intervention component, please contact your district administrator.
I am a TouchMath PRO user. Do I automatically have access to the TouchMath curriculum (i.e., teacher guides and student activity sheets) in the TouchMath Blended Solution?
No. If you have an active TouchMath PRO subscription, you will continue to have access to the award-winning digital intervention tool in the TouchMath Blended Solution. Additionally, you will have access to student roster capabilities, support resources, the TouchMath Game Center and digital practice, and the reporting center. Additionally, you will have access to new, enhanced features like the video library and school calendar.
If you are interested in the TouchMath curriculum, please contact your district administrator.
I recently created my student accounts and student groups. Do I need to recreate student accounts, reallocate student licenses, or redo student groups?
No! Your student accounts and student groups will automatically move to the new MyTouchMath Classroom platform with the TouchMath Blended Solution. If you need additional support, please contact customerservice@touchmath.com.
What happens to previous student data on the new digital platform?
All data is preserved and will be available in the new reporting center.
I had trouble downloading TouchMath Connect on my computer last school year (2023-2024). I worked with my district team and TouchMath Customer Service. How will I access Connect now? How long will I have access to the digital student practice platform (formerly known as TouchMath Connect) with my subscription?
TouchMath Connect is now available in the new MyTouchMath Digital Classroom. Connect Skills Practice has been completely rebuilt to work with our comprehensive Blended Solution, and is accessible from any internet-connected Smartboard, computer, or tablet device (no download required). If you already have MyTouchMath digital access, log in today at www.MyTouchMath.com and a 12 month Connect Skills Practice subscription will automatically be applied to your account. If you are not currently a digital customer, a TouchMath representative will contact you to help setup your account.
You will find Connect Skills Practice in the ‘Practice & Games’ tile on your teacher dashboard. The application can be used with or without student data collection and includes all skills found in the previous software versions (higher level skills found in Connect 2 coming soon).
For additional information regarding your subscription or Connect Skills Practice, please contact customerservice@touchmath.com or your district administrator.
If my district only purchased TouchMath NOW, will I automatically have access to TouchMath PRO, the digital intervention tool?
No. You will only have access to the digital feature that your school or district subscribed to.
If you are interested in using other features of the TouchMath Blended Solution with your students or district, please reach out to your district administrator or your TouchMath Account Manager.
Where do I find the Teacher Guides and Student Activity Sheets?
The Teacher Guides and Student Activity Sheets are found in the newly enhanced Curriculum tile. From the dropdown menu, select the grade you wish to access. Next, select the Unit, Module, and Cluster from the dropdown menus to navigate the Teacher Guides.
As you navigate the Teacher Guide, the appropriate corresponding Student Activity Sheets will populate. To print, assign, or save Student Activity Sheets, select the Student Activity Sheet(s) so the green check mark appears and click on the Print, Assign, or Save option listed below.
How do I find out my subscription terms?
To find out more information about licenses or subscription terms, please reach out to customerservice@touchmath.com or your district administrator.
Where can I find the Scope and Sequence?
From the MyTouchMath Classroom dashboard, click on the Resources tile to find and download the Scope and Sequence.
Where can I find the Implementation and Training Guide?
From the MyTouchMath Classroom dashboard, click on the Resources tile to find and download the Implementation and Training Guide.
Where can I find additional support resources?
From the MyTouchMath Classroom dashboard, click on the Resources tile to find and download additional support resources, included by not limited to State Alignments, Instructional Strategies, information on the Touching and Counting Patterns, Caregiver Letter, and more.
Curriculum Enhancements
Is the TouchMath curriculum required to have before purchasing a curriculum enhancement?
Yes, the TouchMath curriculum is required before purchasing a curriculum enhancement. These enhancements are designed to be flexible and enhance the TouchMath curriculum.
Is there any digital content available with the Money Kit?
Yes, the Money Kit includes both print and digital solutions, allowing for flexible implementation depending on your classroom’s needs and technology availability.
Can TouchMath Extend be used for summer school programs?
Yes, TouchMath Extend is specifically designed to fit into extended school year programs and can also be used during after-school hours to provide additional math practice.
What areas of dyscalculia does the Dyscalculia Extension focus on?
The extension provides support in the four key areas of dyscalculia, including number sense, arithmetic facts, accurate and fluent calculations, and accurate mathematical reasoning.
Progress Monitoring
How does TouchMath’s progress monitoring system work?
TouchMath’s progress monitoring system uses advanced data and assessment tools to score and track student progress. The system includes a comprehensive reporting center with customizable reports, cloud-based student portfolios for easy data upload and analysis, and alignment with Individualized Education Programs (IEPs) to ensure personalized instruction and compliance.
Can TouchMath’s progress monitoring be integrated with other educational tools and systems?
Yes, TouchMath can integrate with other LMS’s through single sign on capability. This integration allows for a holistic view of student progress and enabling real-time data monitoring to inform instruction.
Is progress monitoring available for the Print Solution?
Yes, progress monitoring is available for the Print Solution. Educators can utilize reproducible progress monitoring sheets and answer keys to effectively monitor student progress.
Technical Support & Product Assistance
Who can I contact for technical support and/or product assistance?
Please contact our customer service team by emailing customerservice@touchmath.com.
